Question 1

Do I need to create an account to use my Giftano Card?

Accepted Answer

No, the Giftano Card can be used to redeem selected gift(s) without a user account. However, we highly recommend creating a user account to make it easier to access this dashboard and your gifts at a later time.

Question 2

Why does my Gift Card balance say $0?

Accepted Answer

It seems like you've made the most of your Giftano  Card credits! Head over to the "My Gifts" tab where you can view all the gifts you have previously selected to exchange your Giftano Credits for.

Question 3

Does Giftano deliver gift cards outside of Singapore?

Accepted Answer

Yes, we do offer gift cards in other countries as well. As for physical products, they can only be delivered in Singapore at this time.&nbsp

Question 4

How do I top-up funds for my Giftano Card?

Accepted Answer

If the gift you'd like to redeem is of a higher value than the balance in your Giftano Card, you may top-up the difference by topping up funds to your existing Giftano Card. 
To do so, you'll need to create an account. Once you have created your account, simply click the "+Credit" button in the top-right corner of your screen and choose your preferred payment method.

Question 5

How do I combine multiple Giftano Cards into my account?

Accepted Answer

1. Create an account with Giftano
2. Once that's done, simply click the "+Credit" button in the top-right corner of your screen.
3. Choose "Giftano Card" and enter the 16-digit Serial Number from the Giftano Card you want to transfer funds from, and indicate the amount to transfer.

You can find your Giftano Card's unique 16-digit Serial Number on the "Home" page of your Giftano Card

Question 6

How Do I View Past Orders and/or Pending Orders?

Accepted Answer

1. Select the "Orders" tab on the left panel of your screen. 
2. Select "Completed" to view past orders. 
3. Select "Waiting for Approval" to view pending orders.

Question 7

How do I use my Giftano Card?

Accepted Answer

1. To redeem your Giftano Card, simply click the 'View Giftano Card' button or scan the QR code sent to your email. 
2. Click ' Proceed' after viewing your greeting card and then click the 'Get Started' button to view all available brands.
3. Browse and select your preferred brand and gift(s), and click 'Buy Gift'. The gift(s) will be added to the My Gifts page.
4. You can top-up the amount in your Giftano Card to purchase more gifts.
5. Redeem your gift and enjoy!
For more information regarding the Giftano Card, click here.

Question 8

How come some Gift Cards have different delivery options?

Accepted Answer

We work with a wide range of merchants and for some of them we are restricted to only send it by certain delivery methods.

Question 9

What is a Giftano Card?

Accepted Answer

The Giftano Card is a universal gift card that enables the recipient to redeem any gift of their choice through a selection of over 1000+ gifts offered by over 250+ premium brands on the Giftano website. For more information on Giftano Card, please visit https://giftano.com/biz/giftano-gift-card.

Giftano Card

Do I need to create an account to use my Giftano Card?Do I need to create an account to use my Giftano Card?

Do I need to create an account to use my Giftano Card?

Why does my Gift Card balance say $0?Why does my Gift Card balance say $0?

Why does my Gift Card balance say $0?

Does Giftano deliver gift cards outside of Singapore?Does Giftano deliver gift cards outside of Singapore?

Does Giftano deliver gift cards outside of Singapore?

How do I top-up funds for my Giftano Card?How do I top-up funds for my Giftano Card?

How do I top-up funds for my Giftano Card?

How do I combine multiple Giftano Cards into my account?How do I combine multiple Giftano Cards into my account?

How do I combine multiple Giftano Cards into my account?

How Do I View Past Orders and/or Pending Orders?How Do I View Past Orders and/or Pending Orders?

How Do I View Past Orders and/or Pending Orders?

How do I use my Giftano Card?How do I use my Giftano Card?

How do I use my Giftano Card?

How come some Gift Cards have different delivery options?How come some Gift Cards have different delivery options?

How come some Gift Cards have different delivery options?

What is a Giftano Card?What is a Giftano Card?

What is a Giftano Card?